EMMI: Electronic Bibles and Books in our library

The Faithlife Logos Bible Software received a score of 8.8 out of 10. https://www.ericmichelministries.com/Bible-Soft/Evaluation.html

Revision January 2021

Each week the score went down because no action were taken to support me by email

On the site it says:

Contact Us Anytime We’re open 365 days a year (including holidays).

Email:support@faithlife.com

Phone: 888-634-2038 (US/Canada, toll-free) +1 360-603-5576 (International)

Live Chat: Start a conversation

So because of being busy I choose the email support

  • First email:

Hello Greg,

I received this email:
Your free upgrade to Verbum 9
Verbum communications@faithlifemail.com
Mon 2020-10-26 11:28

We just released Logos 9, and it’s packed with new features that will help you do the work of ministry without the busywork.
Because you recently purchased Verbum 8, you can upgrade your features for FREE.
To claim your free upgrade, just choose one of our Feature Upgrades. The discount will be automatically applied when you check out.

I cannot have a free upgrade, try a few times doesn’t work.

Also, I have an issue when purchasing more than two books, each time I send the book into the cart after two, if I add a third one, the first one disappears.
That was my choice for today:
– Handbook for Chaplains: Comfort My People 5.99$
– Suicide Prevention: A Handbook for Pastors, Chaplains and Pastoral Counselors 10.79$
– Chasing Contentment: Trusting God in a Discontented Age 0.00$

that happen two other times previous to this order.

Thank you, Greg, for your help
Have a blessed day!

Archbishop Eric Gagnon

  • Second Email:

Rev Eric Michel
Tue 2020-11-10 14:06

To anybody who can provide help

Original Email:

Hello Greg,

I received this email:
Your free upgrade to Verbum 9
Verbum communications@faithlifemail.com
Mon 2020-10-26 11:28

We just released Logos 9, and it’s packed with new features that will help you do the work of ministry without the busywork.
Because you recently purchased Verbum 8, you can upgrade your features for FREE.
To claim your free upgrade, just choose one of our Feature Upgrades. The discount will be automatically applied when you check out.
I cannot have a free upgrade, try a few times doesn’t work.

Also, I have an issue when purchasing more than two books, each time I send the book into the cart after two, if I add a third one, the first one disappears.
That was my choice for today:
Handbook for Chaplains: Comfort My People 5.99$
Suicide Prevention: A Handbook for Pastors, Chaplains and Pastoral Counselors 10.79$
Chasing Contentment: Trusting God in a Discontented Age 0.00$
that happen two other times previous to this order.

Thank you, Greg, for your help
Have a blessed day!

Archbishop Eric Gagnon

  • Third Email

Rev Eric Michel
Wed 2020-12-23 16:00
Yes still need assistance, why you cannot just set it up for me to download?

This is my third email requesting for help

Fri 2020-11-06 12:46
Hello,
I send this email to Greg Monette on November 2nd, didn’t receive a reply yet…

Abp. Eric Michel

No help until now….

I’m using competitor software

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